Industries/Outsourcing and BPO
Your outside team gets what it needs. For as long as you say.
Customer records at a BPO, documents at a support centre, code at an outsourced developer. Each one stays under your control after it leaves.
Works withDocumentsDataSource
In short
A BPO or an outsourced team usually works from full exports, shared folders and a copy of your code, and all of it stays with them after the contract ends. With NakodaX, each team gets a view of your data with only the columns it needs, documents that stop opening when you say, and code it builds against without holding the real thing.
Who it's for
Companies that outsource operations, support or development, and the BPOs they work with
What you share
- Customer records your BPO works withData Protection
- Scripts, manuals and customer documentsDocument Protection
- Code an outsourced team buildsSource Protection
- Data held under an agreement with an end dateData Protection
Has this happened to you?
Real moments where control slips, and the product that keeps it.
Customer records held by an outsourcing vendor
Your outsourced team processed customer records for six years. Where are those files now? Truthfully: you don’t know.
Fixed with Data Protection
Data deletion clauses you can’t verify
The data sharing agreement ended on 31 December. The data is in their cloud, three laptops, and a backup nobody has touched in a year.
Fixed with Data Protection
Source code held by an outside dev agency
An outside team helped build your product. The engagement ended. Their copies of your codebase didn’t.
Fixed with Source Protection
What NakodaX does for outsourcing and bpo.
Use one product, or all of them. Each covers a different thing you share.
Scripts, manuals and customer documents
An outside team opens only what it needs, and access ends with the contract.
Explore Document ProtectionCustomer records
Each team gets a view made for it, for as long as the agreement runs.
Explore Data ProtectionCode an outsourced team builds
Outsource the build and keep the crown jewels.
Explore Source ProtectionGo deeper
Articles and a video on the same problem, and how NakodaX handles it.
Blog
The analytics vendor has your customer table
You shared your customer table because the vendor needed it to do the work. Here is how to give them what they need without giving away the whole file.
Read moreBlog
The backup nobody deleted
Every company has copies of customer data sitting somewhere nobody remembers. Here is how to make those copies stop mattering instead of finding them all.
Read moreVideo
How to share business data securely
A partner needs some of your data, not your whole warehouse. See how Data Protection builds a controlled view for each recipient.
Watch (5:51)
Outsourcing and BPO questions
Does NakodaX hold our data?
Can a BPO work without seeing every column?
Can an outsourced developer build without our real code?
What about data a partner already opened?
Tell us what you share, and with whom.
We will show you which product fits, on your own files, data or code.